Terms & Conditions

Welcome to Crumbs & Co. Bakery!

1. Introduction Welcome to Crumbs & Co. Bakery. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions.

2. Orders 2.1. Orders can be placed online or over the phone. 2.2. All orders must be confirmed with a deposit or full payment, depending on the nature of the order. 2.3. Custom orders, including event cakes and fall-themed products, require at least 72 hours' notice.

3. Payments 3.1. We accept various forms of payment, including cash, credit cards, and online payment methods. 3.2. All prices are listed in USD and are subject to change without notice.

4. Cancellations and Refunds 4.1. Orders can be canceled within 48 hours of placement for a full refund. 4.2. No refunds will be issued for cancellations made less than 24 hours before the scheduled pickup or delivery. 4.3 Orders not picked up on the date and time previously arranged can not be refunded. Any unclaimed items will be donated to local charities at the end of the day.

5. Pickup and Delivery 5.1. Customers are responsible for picking up their orders at the agreed time. 5.2. Delivery services may be available within a specified radius of our bakery for an additional fee. 5.3. We are not responsible for any damages to products once they have left our premises.

6. Product Quality 6.1. We strive to provide high-quality sourdough bread, sweets, and other bakery items made from our own culture. 6.2. If you are unsatisfied with your purchase, please contact us within 24 hours of pickup or delivery.

7. Allergies and Dietary Restrictions 7.1. Our bakery products may contain allergens such as nuts, dairy, and gluten. Please inform us of any allergies or dietary restrictions when placing your order. 7.2. We will make every effort to accommodate dietary restrictions, but we can not guarantee a completely allergen-free environment.

8. Privacy Policy 8.1. We respect your privacy and will not share your personal information with third parties without your consent.

9. Amendments 9.1. We reserve the right to amend these terms and conditions at any time without prior notice. 9.2. Continued use of our services constitutes acceptance of any changes to these terms and conditions.

By placing an order with Crumbs & Co. Bakery, you agree to these terms and conditions. Thank you for choosing us for your bakery needs!